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If you decide to return an item, please contact us within 7 days of receipt through Returns@usmilitaryart.com, or by phone at 609-264-5256. Items should be returned in their original packaging when possible, within 14 days of receipt. They can be shipped to us through either the USPS, UPS, or any other ground carrier. Our shipping address is -
7 Manitoba Ave., Unit B
Brigantine, NJ 08203
As stated above, you will be reimbursed for the original shipping charges, but you are responsible for the cost of return shipping.
We will credit you for the returned item and original shipping charges using your original method of payment.
We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.
Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products, or services, that may be of interest to you, based on the information you have provided to us.
You may opt out of any future contacts from us at any time by simply sending us a brief email with your preferences to CustServ@usmilitaryart.com. You may also use this email address to request any of the following:
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.
Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.